Privacy policy

Last updated: September 18, 2026

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from the website on which this Privacy Policy is displayed (the “Site”).

By using the Site, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, including:

  • Your name
  • Email address
  • Billing and shipping address
  • Phone number
  • Order and purchase information
  • Information you provide when contacting customer support
  • Information relating to returns, refunds, or our money-back guarantee

When you make a purchase, payment information may be collected and processed by our payment processors. We generally do not directly store complete credit or debit card details.

We may also automatically collect certain information when you use the Site, including:

  • IP address
  • Browser and device information
  • Operating system
  • Pages viewed
  • Referring pages or websites
  • Approximate location based on IP address
  • Date and time of visits
  • Clicks, scrolling, mouse movements, and other interactions with the Site
  • Cookie and similar technology identifiers

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders
  • Process payments
  • Ship products to you
  • Provide order confirmations and updates
  • Handle returns, refunds, and money-back guarantee requests
  • Respond to questions and customer service requests
  • Operate, maintain, and improve the Site
  • Understand how visitors use the Site
  • Measure the effectiveness of our advertising
  • Detect fraud, abuse, or security issues
  • Comply with applicable legal and tax obligations
  • Protect our rights and the rights of our customers

Where permitted by law, we may also use your contact information to send you marketing communications. You can unsubscribe from promotional emails at any time by using the unsubscribe link included in those emails.

3. Cookies and Similar Technologies

We use cookies and similar technologies to operate the Site, remember preferences, understand how visitors interact with the Site, and measure advertising performance.

Some cookies are necessary for the Site to function, while others may be used for analytics or advertising purposes.

Where required by applicable law, we will request your consent before using non-essential cookies or similar technologies.

You may also be able to control cookies through your browser settings. Disabling certain cookies may affect some features of the Site.

4. Microsoft Clarity

We use Microsoft Clarity to help us understand how visitors use and interact with the Site.

Microsoft Clarity may collect information about your interactions with the Site, such as page views, clicks, scrolling, mouse movements, device information, and similar usage information. Clarity may use cookies and other technologies to connect interactions and generate analytics and session recordings.

We use this information to improve the usability, performance, and customer experience of the Site.

Microsoft may process information collected through Clarity in accordance with its own privacy practices.

5. Microsoft Advertising

We use Microsoft Advertising (Bing Ads) to advertise our products and measure the effectiveness of our advertising campaigns.

Microsoft Advertising and related technologies may collect information about visits to the Site, interactions with advertisements, purchases, device information, IP address, cookies, or similar identifiers.

This information may be used to measure conversions, understand advertising performance, prevent fraud, and, depending on your consent and Microsoft settings, provide or personalize advertising.

We do not use Facebook or Meta advertising pixels unless this Privacy Policy is updated to state otherwise.

6. How We Share Information

We may share personal information with third parties that help us operate our business, including:

  • E-commerce and website hosting providers
  • Payment processors
  • Shipping and fulfillment providers
  • Customer support providers
  • Email and communications providers
  • Analytics providers
  • Advertising providers, including Microsoft
  • Fraud prevention and security providers
  • Professional advisers where necessary

These service providers may access information only as necessary to provide their services to us, subject to their own terms and privacy obligations.

We may also disclose information where required by law, in response to a valid legal request, to protect our rights or users, or in connection with a sale, merger, restructuring, or transfer of all or part of our business.

7. Sale or Sharing of Personal Information

We do not sell personal information for money.

However, certain advertising or analytics activities involving cookies or similar technologies may be considered a “sale,” “sharing,” or use for targeted advertising under the privacy laws of some jurisdictions.

Where applicable, you may have the right to opt out of these activities.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, handling refunds, maintaining business and tax records, resolving disputes, preventing fraud, and meeting legal obligations.

Different categories of information may be retained for different periods.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure, and we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to or restrict certain processing
  • Request a portable copy of certain information
  • Withdraw consent where processing is based on consent
  • Opt out of certain targeted advertising, sale, or sharing of personal information
  • Appeal a decision relating to a privacy request where applicable

To exercise a privacy right, please contact us through our Contact page.

We may need to verify your identity before completing certain requests.

11. International Data Transfers

Our service providers may process information in countries other than the country where you live.

Where required, appropriate safeguards may be used for international transfers of personal information in accordance with applicable law.

12. Children's Privacy

The Site and our products are intended for adults and are not directed to children.

We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided us with personal information, please contact us through our Contact page so that we can take appropriate action.

13. Third-Party Websites

The Site may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, services, or legal requirements.

The updated version will be posted on the Site and the “Last updated” date at the top of this policy will be revised accordingly.

15. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise a privacy right, please contact us through our Contact page.